Using Social Media as a Customer Service Tool: Infographic

Using Social Media as a Customer Service Tool: Infographic.

Social Media Customer Service Infographic
Using Social Media as a #Customer Service Tool: #Infographic
By 2014, refusing to communicate with customers via social channels will be as harmful as ignoring #emails or phone calls is today.
In addition, the infographic explains how social media has changed how companies measure the success of their social media strategy.
#SocialMedia

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